Fuelman Frequently Asked Questions

To help better serve our customers, we have provided a list of frequently asked questions
regarding the Fuelman Fuel Management Programs and online application. Simply click on the
link below to view the Q and A representing any questions you may have. If you have a question
not addressed below, call 1-800-FUELMAN to speak with a Fuelman representative.

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Q. How can Fuelman help my business?

A. Fuelman is the smart and easy way to control fuel and maintenance expenses. With programs that offer superior purchase controls, comprehensive and timely reporting, exception alerts and universal acceptance at nearly 160,000+ fueling / service retailers, Fuelman offers a Fleet Fuel Management Program to help keep your business running smoothly.

Q. Why should I sign up for Fuelman?

A. The Fuelman program saves you time and money while providing greater control of business expenses.

Save Time. Timely and comprehensive purchase tracking and transaction reporting eliminates the need to chase paper receipts, track and reconcile driver purchases or gather tax documentation. Fuelman does it all for you with combined fuel and vehicle maintenance purchases on one consolidated statement and online reporting tool.

Save Money. Fuelman saves fuel expenses by reducing and reporting unauthorized purchases. While some programs offer guaranteed fraud protection, Fuelman customers report an average savings of 10% or more on fuel expenses after implementing the Fuelman fuel management solution.

It only takes 5 minutes to apply. Click here to sign up today!

Q. How long will it take to process my application?

A. It takes approximately 7 to 10 days to process an application and receive cards.

Q. Will I be notified if I am approved?

A. Yes, approved applicants will be contacted via email or by a Fuelman sales representative to establish the account and gather vehicle information for ordering the Fuelman Fleet Cards needed for their business.

Q. How can I check on my application status?

A. To check the status of an application, call 1-800-FUELMAN (383-5626) to speak with a Fuelman sales representative, Monday – Friday from 8 a.m. to 5 p.m. EST.

Q. Can I call someone with questions about my application?

A. For questions regarding your application, call 1-800-FUELMAN (383-5626) to speak with a Fuelman sales representative.

Q. Can I call someone about setting up my account?

A. Call 1-800-FUELMAN (383-5626) to speak directly with a Fuelman sales representative.

Q. How long will it take to receive my Feulman cards?

A. Once you have set-up your Fuelman account, it will take approximately 7 to 10 business days to receive your Fuelman Fleet Cards.

Q. What type of reporting will I receive?

A. Fuelman offers a variety of fleet management reports showing all account activity, including summary reports, employee exception reports, and vehicle reports. Some programs include excise tax and IFTA standard reports to assist you with tax filing.

Q. What are the billing terms?

A. Fuelman offers flexible billings terms right for any business. We individually review each customer’s needs to determine the appropriate spend limits and terms.

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Hear what
customers are

"Fuelman has given us the
ability to keep a closer
tab on our employees.
In return this has limited
the incidents of employees
stealing gas by working
as a deterrent."

-General Contractor,
with 17 vehicles, Missouri

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